OOC / The Certification
Every Organisation of Choice™ certification is the outcome of a structured, evidence-based, multi-stakeholder assessment. This page explains exactly how it works — because a certification is only as credible as the process behind it.
Policies, systems, leadership practices, learning, wellbeing, fairness, and the evidence that holds them together.
Confidential employee input, leadership responses, and independent evaluation of how those systems work in practice.
The framework covers leadership and culture; policies and fairness; compensation and benefits; learning and career development; wellbeing and safety; diversity, equity and inclusion; communication and voice; and the systems that connect them.
Evidence comes from multiple groups. Mandatory fundamentals act as gates, so a policy that exists on paper but fails in practice cannot be hidden by a strong score elsewhere.
We confirm eligibility, agree the assessment plan, and set the timeline with you.
Our team reviews submissions as they arrive, so gaps surface early rather than at the end.
Employee input is confidential, leadership responses are verified, and no result rests on one voice.
Mandatory gates are checked and the outcome is determined solely by the evidence.
Annual verification and full reassessment keep the certification current and credible.
Certification levels
Fair, compliant, and well-run with the essential people systems in place.
Silver certification signifies a fair, compliant, well-run workplace: sound policies, essential people systems in place, and no failures on any mandatory criterion. It is the credible starting point, with a clear report showing the route to Gold.
Mature systems, positive employee experience, and systematic improvement.
Gold certification signifies an organisation whose investment in people is producing measurable results: employees report a positive experience, people systems are mature and consistently applied, and improvement is systematic rather than occasional.
Industry-leading practices and an outstanding, consistent employee experience.
Platinum certification recognises advanced workplaces with industry-leading practices, an outstanding and consistent employee experience, and evidence of innovation in how people are led, developed, and cared for.
Sustained excellence across people practices, experience, and leadership.
Diamond certification is the highest level of recognition, reserved for organisations that sustain exceptional evidence across the framework and provide a workplace standard others can benchmark against.
Scoring & criteria
Combined stakeholder evidence maps to published level thresholds, while mandatory criteria protect the credibility of every outcome.
Every section of the framework is scored from the combined input of all assessor groups, and section scores aggregate into an overall result that maps to a certification level. Thresholds for Silver, Gold, Platinum, and Diamond are published and applied identically to every organisation: illustrative evidence thresholds defined during assessment.
Mandatory criteria operate independently of the score. These are the non-negotiables of a legitimate workplace — matters of legal compliance, safety, and fair treatment — and an organisation that does not meet them cannot be certified at any level, regardless of its performance elsewhere. This is what keeps every OOC certification meaningful.
Alongside the outcome, every assessed organisation receives its full scoring summary: section-by-section results, benchmarks against comparable organisations, and the lead assessor's prioritised recommendations. Organisations that fall short of certification receive the same detailed report, and may be reassessed after addressing the gaps — because the purpose of the framework is better workplaces, not gatekeeping for its own sake.
The assessment tells you what your people already know — and shows the world what you've built.
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